top of page

Careers
Customer Support Director
Location: Remote
Type of contract: Full-time
Your mission
You will manage all customer support questions
​
You will investigate for potential user fraud
​
You will liaise directly with customer and manager to report weekly on support requests
​
You will escalate some of the requests to the technical team, in order to improve the software and provide updates.
Your profile
With at least 2+ years experience managing customer support, you are fluent in English and can converse with S-based customers
​
You know desk tools such as Freshdesk, Zendesk
​
You are used to investigate fraud attempts
bottom of page